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Category: Customer Service

  • #64: From Unknown Brand to $1 Billion P&L in the Pacific Northwest? CEO of Vivian & Co and Lifelong Vagabond, Brooke Steger, Tells (Part 2)

    Missed part 1? Click here! ~~~ Brooke Steger is the founder and CEO of Vivian & Co. But more importantly, Formerly she was Uber’s General Manager of the Pacific Northwest region, where she took it from 1 to 100 in a rapid speed. Seattle was the 3rd market for Uber, where Brooke took it from an unknown…

    didhedieyet

    November 23, 2021
    Customer Service, Entrepreneurship, Hiring, Learning, Marketing Strategy, Metrics, Podcast, Society & Culture, Startup, Strategy
  • #62: From Cotton-Field Tirebuster to Seasoned Marketplace GM, Ty Wolfe Jones, on The Tractor Keys To Supply-Side Success (Part 2)

    Missed part 1? Click here! ~~~ Welcome back! This is Ty Wolfe-Jones & I’s new, special season of The Daily Marketer, where we’ve spoken with over a dozen marketplace leaders & pioneers from Uber, Convoy, Bellhop, Doordash, Rover, as well as rising stars, so to gather proven blueprints, hacks & tactics to growing a marketplace. Enjoy! ~~~ Ty Wolfe Jones is a…

    didhedieyet

    November 16, 2021
    Customer Service, Entrepreneurship, Growth Marketing, Learning, Marketing Strategy, Podcast, Society & Culture, Startup, Strategy
  • #60: How Do You Supercharge Growth? Former GM of UberEATS, Peter Hsu, on Hiring for “Leaving Velocity” & Marketplace Magic (Part 2)

    Missed part 1? Click here! ~~~ Welcome back! This is our new, special season of The Daily Marketer, where we’ve spoken with over a dozen marketplace leaders & pioneers from Uber, Convoy, Bellhop, Doordash, Rover, as well as rising stars, so to gather proven blueprints, hacks & tactics to growing a marketplace. Enjoy! ~~~ Peter Hsu is the founder and CEO…of a…

    didhedieyet

    November 4, 2021
    Customer Service, Entrepreneurship, Learning, Marketing Strategy, Podcast, Startup, Strategy
  • Personal, Non-scalable Ways to Market Yourself

    Personal, Non-scalable Ways to Market Yourself

    In the early days of a startup, you should deliberately take action to grow your business that DOES NOT scale. Why? Because 1:1 communication is invaluable. Look, I’m not here to tell you to “go to networking events” but to share some of the more creative yet effective tactics to grow your customer base in…

    didhedieyet

    December 6, 2018
    Customer Service, Disruptive Marketing, Entrepreneurship, Growth Marketing, Learning, Marketing Strategy, Startup, Strategy
    branding, business development, lead acquisition, marketing, personal brand, startup help, Startup Marketing, startup networking
  • How To Build True Fans In a Crowded Closet

    How To Build True Fans In a Crowded Closet

    What do Amazon, Costco, and Nordstrom all share in common? Besides each having a vibrant (and sometimes risqué) work culture, they all know how to appeal to smart buyers. They have a deep understanding of their audience, that being keen, pragmatic, deal seeking, middle-to-upper class consumers. These are consumers who demand quality, but are willing to…

    didhedieyet

    May 30, 2017
    Communications, Customer Service, Disruptive business
    marketing
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