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Category: Customer Service

  • #72: Can you make a living as a gig worker? Founder & CEO of Solo, Bryce Bennett, on becoming indispensable to 60M US gig workers (Part 2)

    Missed part 1? Click here! ~~~ Bryce Bennett is the founder and CEO of Solo, a platform that is bringing tools & transparency to independent gig workers, optimizing their time, and allowing them to move between more gigs. They also recently acquired their seed funding. Bryce comes from a track record of startup marketplaces, first at Uber…

    didhedieyet

    December 23, 2021
    Analytics, Customer Service, Entrepreneurship, Growth Marketing, Hiring, Learning, Marketing Strategy, Podcast, Recruiting, Society & Culture, Startup, Strategy
  • #71: Marketplace Magnate and Former GM of Uber Portland, Bryce Bennett, on Lessons of ‘Jumpstarting a Marketplace’ and ‘Marketplace Density'(Part 1)

    Ready for part 2? Click here! ~~~ Bryce Bennett is the founder and CEO of Solo, a platform that is bringing tools & transparency to independent gig workers, optimizing their time, and allowing them to move between more gigs. They also recently acquired their seed funding. Bryce comes from a track record of startup marketplaces, first…

    didhedieyet

    December 21, 2021
    Customer Service, Disruptive Marketing, Entrepreneurship, Learning, Marketing Strategy, Podcast, Society & Culture, Startup, Strategy
  • #68: “The Uber For Everyday Tasks”? Former KPMG Senior Manager, Michael Goulden, on Growing Pinga to Over 40,000 Downloads (Part 2)

    Missed part 1? Click here! ~~~ Who is Pinga? This is a very special episode that catches a marketplace at the END of it’s journey. Michael Goulden is the founder & CEO of Pinga, the original courier service in the UK that would bring any needed item to your hand from 15-120 mins, from your neighbor next…

    didhedieyet

    December 7, 2021
    Customer Service, Disruptive Marketing, Entrepreneurship, Growth Marketing, Learning, Marketing Strategy, Podcast, Startup, Strategy
  • #67: Founder & CEO of Pinga, Michael Goulden, on the 0 to 100 Journey of Launching and Scaling the Original Courier Marketplace in the UK (Part 1)

    Ready for part 2? Click here! ~~~ Who is Pinga? This is a very special episode that catches a marketplace at the END of it’s journey. Michael Goulden is the founder & CEO of Pinga, the original courier service in the UK that would bring any needed item to your hand from 15-120 mins, from your…

    didhedieyet

    December 7, 2021
    Communications, Customer Service, Entrepreneurship, Growth Marketing, Learning, Marketing Strategy, Podcast, Society & Culture, Startup, Strategy
  • #65: Abodu General Manager, Alex Rodriguez, on Operating a 3-Sided Marketplace & Irreverent Ways To Build Partnerships @ UberEATS (Part 1)

    Ready for part 2? Click here! ~~~ Alex Rodriguez is the General Manager of Abodu, the premiere DADU company. What’s a DADU? Stay tuned and you’ll find out. Before Abodu, over the course of 4.5 years Alex worked at some impressive marketplaces, where he was the Partnerships Lead and Operator @ UberEATS for Seattle & Portland…

    didhedieyet

    November 30, 2021
    Career Development, Communications, Customer Service, Entrepreneurship, Learning, Marketing Strategy, Podcast, Society & Culture, Startup, Strategy
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